Our Commitment to GDPR

MoLabs Private Limited is committed to complying with the General Data Protection Regulation (GDPR) and protecting the privacy rights of individuals in the European Union. This page outlines how we handle personal data in accordance with GDPR requirements.

Legal Basis for Processing

We process personal data under the following legal bases:

Consent: When you sign up for our services or subscribe to our newsletter
Contract: To provide services you've requested and process payments
Legitimate Interest: To improve our services and prevent fraud
Legal Obligation: To comply with applicable laws and regulations

Your Rights Under GDPR

As an EU resident, you have the following rights:

Right to Access: Request a copy of your personal data
Right to Rectification: Request correction of inaccurate data
Right to Erasure: Request deletion of your data ("right to be forgotten")
Right to Restrict Processing: Request limitation of data processing
Right to Data Portability: Receive your data in a portable format
Right to Object: Object to processing based on legitimate interests
Right to Withdraw Consent: Withdraw consent at any time
Right to Lodge a Complaint: File a complaint with supervisory authorities

Data We Collect

We collect and process the following categories of personal data:

Identity data (name, username)
Contact data (email address)
Technical data (IP address, browser type, device information)
Usage data (how you use our services)
Marketing preferences

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When data is no longer needed, we securely delete or anonymize it.

Typical retention periods:

Account information: Duration of account plus 30 days
Transaction records: 7 years for tax purposes
Marketing communications: Until consent is withdrawn
Technical logs: 90 days

International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area. We ensure appropriate safeguards are in place, including:

Standard Contractual Clauses approved by the European Commission
Adequacy decisions by the European Commission
Your explicit consent for specific transfers

Data Security

We implement appropriate technical and organizational measures to protect personal data, including:

Encryption of data in transit and at rest
Regular security assessments and audits
Access controls and authentication measures
Employee training on data protection
Incident response procedures

Data Breach Notification

In the event of a data breach that poses a high risk to your rights and freedoms, we will notify you without undue delay and within 72 hours of becoming aware of the breach, as required by GDPR.

Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal data from children under 16. If you become aware that a child has provided us with personal data, please contact us immediately.

Third-Party Services

We use selected third-party services that comply with GDPR:

Google Cloud Platform (infrastructure and storage)
Payment processors (Stripe, PayPal)
Analytics services (with anonymized data)
Email service providers

Exercising Your Rights

To exercise any of your GDPR rights, please contact our Data Protection Officer:

Email: utkarsh@molabs.ai

Subject Line: GDPR Request

Please include:

Your full name and email address
Description of your request
Any relevant account information

We will respond to your request within 30 days.

Supervisory Authority

If you are not satisfied with our response to your request, you have the right to lodge a complaint with your local supervisory authority. You can find your local authority at: https://edpb.europa.eu/about-edpb/board/members_en

Updates to This Policy

We may update this GDPR compliance notice from time to time. We will notify you of any material changes through our services or via email.

Contact Information

For any questions about GDPR compliance or data protection:

MoLabs Private Limited

Data Protection Officer